Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Vandy Kortu Gbawoh Mansaray

Vandy Kortu Gbawoh Mansaray

Freetown

Summary

I am a dedicated individual with more than five (5) years practical experience of working in IT, technical network support, and communications in the banking industry and in telecommunication. I have a BSc (Hons) in Computer Science, BSc in Information Technology Major, and other IT-related certificates, which includes: Introduction to Cybersecurity and Zero Trust in Cybersecurity, etc. I am an effective communicator and have demonstrated experience in problem-solving. I have excellent interpersonal skills and I am good at working methodically and calmly to deadlines. I am passionate about ensuring organizations’ IT networks and systems are to the best standard and working effectively to help the organization grow and flourish. I have experience working for the banking industry as well as a telecommunication company in Sierra Leone. I am looking for a job that incorporates my passion, skills, and experience in IT and communications. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

8
8
years of professional experience

Work History

IT Assistant

Odhav Multi Industries SL
06.2024 - Current
  • IT support: Presently giving IT support to over 70 members of staff
  • This included providing support for laptops, desktops, printers, routers, switches, modems, and servers in the head office at Songo
  • Technical monitoring: a) Regularly monitoring the IT networks at the industry and its branches, and fixing any problems that had occurred
  • B) Installation of software, Security cameras and running of system for users c) Setup maintenance, troubleshooting, and updating computers to the new system

Site Network Technician

BradCorp Global Development LTD
10.2020 - 03.2023
  • Company Overview: This included providing support for laptops, desktops, printers, routers, switches, modems, and servers in the head office at Spur Road and the branch at Aberdeen
  • IT support: Previously giving IT support to over 25 members of staff and Consultants that worked at BradCrop Global Development Ltd from the United States of America
  • Technical monitoring: a) Regularly monitoring the IT networks at the two branches and fixing any problems that had occurred
  • B) Installation of software and running of system for users c) Setup maintenance, troubleshooting, and updating computers to the new system
  • Data management: a) Provided database support in updating the IT asset record and ensured that the data were appropriately backup in a secure environment, in case of any disaster
  • B) Configuration of servers, PCs, and deployment
  • This included providing support for laptops, desktops, printers, routers, switches, modems, and servers in the head office at Spur Road and the branch at Aberdeen

System Administrator (ET Level)

Zenith Bank (SL) Ltd
12.2017 - 04.2019
  • Company Overview: This included providing support for laptops, printers, routers, modems, mobile apps, and E-Business in six different branches
  • IT support: Gave IT support to over 200 members of staff and Consultants that worked at Zenith Bank
  • Technical monitoring: a) Regularly monitoring the IT networks at the branches and fixing any problems that had occurred
  • B) installation of software and running of system for users c) Setup maintenance, troubleshooting, and updating computers to the new system
  • Data management: a) Provided database support in updating the IT asset record and ensured that the data were appropriately backup in a secure environment, in case of any disaster
  • B) Taking backup of end of day and running of nightly
  • C) uploading mandates, opening accounts, loading staff, and other staff salaries, Spooling, printing daily reports, and printing bank statements for customers
  • D) configuration of servers, PCs, and deployment
  • Presentations: Presented on the use of the Zenith Bank Mobile App
  • Staff training: Conducted staff training for new members of staff on IT and Communications
  • This included providing support for laptops, printers, routers, modems, mobile apps, and E-Business in six different branches

Data Processing Officer

Sierra Leone Commercial Bank Ltd
03.2017 - 09.2017
  • Data management: Provided database support in updating customers’ accounts and ensuring that the data were appropriately backup in a secure environment, in case of any disaster
  • Customer service: a) Opening of customer's account b) changing of mandates and signatures of customers with proper documentation
  • C) Scanning and uploading of customers' information into the system

Education

BSc (Hons) - Computer Science

Njala University
Freetown, Sierra Leone
01.2020

BSc - Information Technology

Atlantic International University
01.2017

Teachers Certificate -

Freetown Teachers College
Freetown
01.2014

Skills

  • Installing network devices
  • Configuring network devices
  • Upgrading network devices
  • Troubleshooting LAN
  • Troubleshooting Wireless Access points
  • Anti-virus knowledge
  • Anti-spam knowledge
  • Internet bandwidth management
  • Firewall management
  • Network security management
  • Cybersecurity knowledge
  • Monitoring network performance
  • Isolating network failures
  • Installing Windows servers 2008R2
  • Installing Windows servers 2012R2
  • Resolving end user IT problems
  • Providing in-person IT assistance
  • Providing phone IT assistance
  • Routine maintenance of peripherals
  • Proactive maintenance of peripherals
  • Staff training on IT software
  • Staff training on security policies
  • Staff training on hardware productivity tools
  • Analytical skills
  • Coordinating activities
  • Working under pressure
  • Quick learning
  • Willingness to take additional responsibilities
  • Traveling within geographical locations

References

  • Mr. Reginald Teckham, BradCrop Global Development Ltd, reginald.teckham@gmail.com, +23276450207
  • Mr. Rashid Kabba, Independent Police Complaint Board, New England Ville, rashidkabba@gmail.com, +23278795265
  • Mr. Theophlus Ohanmo, Zenith Bank SL Ltd, theophilus707@gmail.com, +23276418482

Timeline

IT Assistant

Odhav Multi Industries SL
06.2024 - Current

Site Network Technician

BradCorp Global Development LTD
10.2020 - 03.2023

System Administrator (ET Level)

Zenith Bank (SL) Ltd
12.2017 - 04.2019

Data Processing Officer

Sierra Leone Commercial Bank Ltd
03.2017 - 09.2017

BSc (Hons) - Computer Science

Njala University

BSc - Information Technology

Atlantic International University

Teachers Certificate -

Freetown Teachers College
Vandy Kortu Gbawoh Mansaray