Mohamed Alpha Bah
Freetown
Summary
Certified CCNA and results-oriented Network Support Engineer with 3+ years of experience providing quality and professional installation, configuration and support of LAN/WAN networks, laptop computers, personal and network printers and applications. Strong knowledge of TCP/IP and well-versed in Routing Protocols such as EIGRP,OSPF,BGP.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Support Technician
Epik International Sierra Leone Inc
02.2016 - 11.2019
- Summarized incident resolution for future reference.
- Maintained network connectivity of workstations, servers and network devices.
- Troubleshot hardware and software to determine and rectify network problems.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Ran cabling and installed data drops for new node installations.
- Supported users both local and by phone with problem resolution and education.
- Diagnosed and executed resolution for network and server issues.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
NOC Technician
Smart Mobile Sierra Leone Telecommunications
02.2015 - 07.2016
- Maintained thorough understanding of local area and wide area networking and components.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Collaborated with networking personnel at providers and data centers to determine origination points for faults and recover from malfunctions.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
Education
No Degree - Honors in Electrical And Electronics Engineering
Fourah Bay College University of Sierra Leone
Freetown, Sierra Leone09.2016
High School Diploma -
Prince of Wales School
Kingtom07.2011
Skills
- Core Routing
- High Availability and Fast Convergence
- IP
- IP Services
- Network Access
- Network Fundamentals
- Device Configuration
- Printers and Peripherals
- WAN Design
- Network Access
- Network Fundamentals
- Programmability
- Security
- Security Fundamentals
- Local Area Network (LAN)
- WAN Optimization
- Cisco Routers and Switches
- Network Performance Monitoring
- Network Infrastructure Support
- Wireless Access Point
Certification
- CCNA - Cisco Certified Network Associate
Football
"I have a deep passion for football, with Lionel Messi being my favorite player. In my opinion, Messi stands as the greatest player to have ever graced the sport, and my top choice for a team is Barcelona FC."
Timeline
Network Support Technician
Epik International Sierra Leone Inc
02.2016 - 11.2019
NOC Technician
Smart Mobile Sierra Leone Telecommunications
02.2015 - 07.2016
No Degree - Honors in Electrical And Electronics Engineering
Fourah Bay College University of Sierra Leone
High School Diploma -
Prince of Wales School
- CCNA - Cisco Certified Network Associate
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