Mariama Turay
Freetown
Summary
Driven Pharmacist Technician from the Ministry of Health and Sanitation, adept in drug inventory management and patient counseling. Excelled in optimizing workflow and enhancing service quality, significantly improving pharmacy operations. Skilled in team collaboration and problem-solving, ensuring efficient medication dispensing and high patient satisfaction.
Overview
10
10
years of professional experience
Work History
Pharmacist Technician
Ministry of Health and Sanitation
07.2014 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
- Developed and implemented improvements to pharmacy organization system.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Set up and modified patient profiles to include current medications and insurance details.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Education
Diploma In Pharmacy - Pharmacy
College of Medicine And Allied Health Sciences Uni
Freetown Sierra LeoneSkills
- Insurance Billing
- Drug utilization review
- Quality Control Procedures
- Patient Counseling
- Medication Dispensing
- Order Verification
- Workflow Optimization
- Prescription Filling
- Supply Restocking
- Drug Inventory Management
- Drug Inventory Control
- Intravenous admixture preparation
- Drug safety
- Answering customer questions
- Advanced math skills
- Receiving incoming supplies
- Pharmacy and customer records management
- Drug storage procedures
- OTC Recommendations
- Manual and automated medication dispensing
- FDA Drug Safety Guidelines
- Secure storage of medications
- Interpreting orders
- Confidentiality and HIPAA
- Verifying orders
- Stocking shelves
- Aseptic Techniques
- Updating medication histories
- Processing payments
- Patient education and counseling
- Medication Therapy Management
- Problem-solving skills
- Team Collaboration
- Medication labels
- Staff Development
- Patient confidentiality
- Record preparation
Timeline
Pharmacist Technician
Ministry of Health and Sanitation
07.2014 - Current
Diploma In Pharmacy - Pharmacy
College of Medicine And Allied Health Sciences Uni
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