Mariama Jalloh
Sierra Leone
Summary
Highly creative Marketing Communications Personnel with prerequisite qualifications and years of experience in developing and executing innovative Communications and campaigns to increase product awareness and sales. With Skilled at utilizing a variety of communication tactics, including digital, print, and social media.
Overview
13
13
years of professional experience
Work History
Parliamentary Oversight Committee Clerk
Parliament of Sierra Leone
12.2018 - Current
- Facilitated the review of legislative proposals, ensuring that all recommendations adhered to parliamentary procedures and standards.
- Coordinated with diverse departments to assemble and analyze data, enhancing transparency and fostering informed decision-making processes.
- Developed comprehensive reports summarizing findings from committee meetings, contributing to the successful passage of key initiatives aligned with national priorities.
- Serve as secretary to parliamentary committees.
- Assist in Producing and keeping minutes of proceedings and minutes of evidence.
- Assist in the preparation and production of reports of the committees.
- Demonstrated professionalism in all interactions with internal stakeholders, external partners, and the general public.
Bank Relationship Manager
Ecobank Sierra Leone LTD
01.2012 - 11.2018
- Liaison between Bank and the General Public
- Improved customer retention rates through exceptional relationship management skills and targeted marketing efforts.
- Successfully identified and pursued new business opportunities, contributing to growth in the bank's SME client portfolio over the years.
- Negotiated favorable loan terms for clients, leading to an increase in loan approvals while reducing turnaround time.
- Managing and Monitoring of corporate accounts.
- Marketing the Bank's existing and potential products and services to Institutional Banking clients including multinational and other international organization's; Financial and Non-financial Institutions and certain governmental accounts.
- Assist in research and development of new products to enhance the Bank's Performance.
- Work with all other departments of Ecobank either singularly or through Administrative assistant to ensure that customer requests, enquiries, instructions etc, are being carried out.
- Review credits under product programmes for compliance with the terms and conditions as approved under the programmes, including the review of commitment and offer letters for credits approved under the product programmes.
- Cultivated strong client relationships, resulting in an increase in customer retention rates.
- Ensure a positive measurable contribution to the department's overall budget.
Education
Master of Science - Management: Marketing Management
De Montfort University
United Kingdom07-2025
Master of Applied Science - Public Administration
University of Sierra Leone
04.2022
Bachelor of Applied Science - Financial Services
University of Sierra Leone
04.2012
Skills
- Reputation management
- Social media strategy
- Multimedia production
- Internal communications
- Community relations
- Event planning
- Community outreach
- Brand messaging
- Press release writing
- Crafting responses
- Influencer relationship-building
- Customer Service
- Digital Marketing
- Market Segmentation
- Campaign/Event Management
- Safety Records Management
Languages
English
Awards
Customer Champion Nominee, Official recognition of Hard work from management of Ecobank Sierra Leone LTD
Timeline
Parliamentary Oversight Committee Clerk
Parliament of Sierra Leone
12.2018 - Current
Bank Relationship Manager
Ecobank Sierra Leone LTD
01.2012 - 11.2018
Master of Applied Science - Public Administration
University of Sierra Leone
Bachelor of Applied Science - Financial Services
University of Sierra Leone
Master of Science - Management: Marketing Management
De Montfort University
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