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Louisa Cline-Thomas
Co-Founder
Freetown,Western Area
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. Top-notch Job Title with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Co-Founder
Smile Investment Limited Sierra Leone
Babadorie Off Spur Road, Freetown, Sierra Leone
01.2023 - Current
- Grew the customer base through targeted outreach and networking events.
- Increased company revenue by developing and implementing innovative marketing strategies.
- Streamlined operational processes for improved efficiency and cost reduction.
- Identified business development challenges and customer concerns for proactive resolution.
- Established foundational processes for business operations.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Created an inclusive corporate culture that fostered teamwork, open communication, and increased employee morale.
- Provided strategic direction for product development, resulting in high-quality offerings that resonated with customers'' needs and preferences.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Secured lucrative partnerships by establishing strong relationships with key industry players.
- Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.
- Implemented data-driven decision-making to optimize business performance and drive growth.
- Drove company expansion into new markets, increasing overall brand visibility and recognition.
- Developed comprehensive business plans that guided the company towards long-term success and profitability.
- Spearheaded fundraising efforts, securing significant investments to support company initiatives.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Prepared annual budgets with controls to prevent overages.
- Launched successful PR campaigns that generated positive media coverage for the company.
- Led a team of professionals to successfully launch new product lines, expanding the company''s market share.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Oversaw talent acquisition efforts, building a diverse team of skilled professionals who contributed significantly to the company''s success.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Championed a culture of innovation, encouraging creative problem-solving throughout the organization.
- Enhanced employee satisfaction and retention by creating a positive work environment with clear communication and opportunities for growth.
- Formed senior leadership team through rigorous interviews and extensive candidate research.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Optimized supply chain management processes to reduce costs while ensuring timely delivery of products.
- Directed market expansions to propel business forward, meet changing customer needs.
- Managed financial, operational and human resources to optimize business performance.
- Monitored key business risks and established risk management procedures.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Directed technological improvements, reducing waste and business bottlenecks.
- Initiated strategy to drive company growth and increase market share and profitability.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Founded performance- and merit-based evaluation system to assess staff performance.
Head of Operations
Alex Nallo Jr Arts Academy
Babadorie, Lumley, Freetown
01.2019 - 12.2021
- Enhanced student performance by implementing differentiated instruction strategies.
- Managed class time effectively to maximize instructional minutes while allowing opportunities for individualized support.
- Utilized various instructional methods to accommodate diverse learning styles and needs within the classroom setting.
- Mentored new teachers, providing guidance and support in classroom management and instructional practices.
- Streamlined assessment processes for increased efficiency in grading and feedback.
- Fostered critical thinking skills by challenging students to analyze complex ideas through problem-solving exercises.
- Monitored student progress through ongoing assessments, adjusting lesson plans as needed based on results.
- Collaborated with colleagues to develop interdisciplinary units for comprehensive learning experiences.
- Established clear objectives for each lesson, ensuring alignment with curriculum standards and benchmarks.
Hotel Manager
Iceville Bed and Breakfast Hotel
Aberdeen, Freetown
01.2017 - 12.2018
- Developed and implemented marketing strategies to promote hotel services.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Increased customer service ratings through personable service.
- Reduced operating expenses by negotiating with vendors and optimizing resource management.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
- Enhanced the hotel''s online presence through targeted marketing campaigns and social media engagement.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
- Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.
- Organized staff training sessions on topics such as effective communication skills, conflict resolution techniques, time management tips.
Tony Blair Faith Foundation
Graduate Researcher
Caritas, Kingtom, Freetown
01.2016 - 09.2018
- Managed subcontractors effectively, ensuring all work was completed according to project specifications and timelines.
- Completed projects within established deadlines through effective time management and prioritization of tasks.
- Ensured compliance with local building codes and regulations during the design and construction phases of foundation installations.
- Optimized resource allocation by coordinating with suppliers to ensure timely delivery of materials required for foundation work.
- Contributed to the success of multiple projects by effectively collaborating with team members and clients throughout the entire foundation design and construction process.
- Designed customized foundation systems for various projects, ensuring stability and long-term performance.
- Developed strong relationships with clients, providing excellent customer service, and addressing concerns promptly.
- Continue Monitoring of 109 Malaria Faith Ambassadors and their malaria faith champions through telephone interviews.
- Organized World Malaria Day (2016 & 2017)
- Engages media outlets to promote the implementation of the program.
- Arrange the visit of Tony Blair and the closing ceremony of the foundation
Executive Personal Assistant
Africaribe Group, Africa, Californi, and Caribbean
Charles Street, Freetown
03.2015 - 12.2016
- Facilitated effective communication between executives and their direct reports through timely correspondence management.
- Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.
- Oversaw office management tasks, including supply inventory, facilities maintenance, and vendor relations.
- Provided exceptional customer service when interacting with clients or vendors on behalf of the executive team.
- Collaborated cross-functionally with various teams in order to drive successful completion of large-scale projects.
- Liaised with internal departments and external partners, fostering strong professional relationships.
- Assisted executives in developing compelling marketing collateral that effectively communicated key messaging points.
- Trained junior staff members on standard operating procedures to improve overall efficiency within the organization.
- Contributed to project success by providing logistical support and tracking progress against milestones.
- Streamlined communication processes for increased efficiency and effectiveness in daily operations.
- Managed confidential information with discretion, maintaining the highest level of trust and professionalism.
Education
Bachelor Of Arts - Police Science
Fourah Bay College, University of Sierra Leone
Freetown, Sierra Leone12.2013
West African Senior School Certificate Examination - Arts
Methodist Girls High School
College Road, Congo Cross, Freetown 07.2009
Skills
Business planning
Negotiation
Budgeting
Business administration
Business Development
Problem-Solving
Excellent Communication
Decision-Making
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Good Telephone Etiquette
Multitasking Abilities
Critical Thinking
[Type] Software Proficiency
Data Entry
Dependable and Responsible
Written Communication
Teamwork and Collaboration
Planning and Coordination
Program oversight
Staff Management
Consulting
Software
Excel
PowerPoint
Certification
Malaria Faith Champion
Timeline
Co-Founder
Smile Investment Limited Sierra Leone
01.2023 - Current
COO-C - Chief Operations Officer - Certified
09-2019
Head of Operations
Alex Nallo Jr Arts Academy
01.2019 - 12.2021
Hotel Manager
Iceville Bed and Breakfast Hotel
01.2017 - 12.2018
Malaria Faith Champion
09-2016
Malaria Faith Ambassador
09-2016
Professional Data Entry Analyst
09-2016
Graduate Researcher
03-2016
Tony Blair Faith Foundation
Graduate Researcher
01.2016 - 09.2018
Executive Personal Assistant
Africaribe Group, Africa, Californi, and Caribbean
03.2015 - 12.2016
Bachelor Of Arts - Police Science
Fourah Bay College, University of Sierra Leone
West African Senior School Certificate Examination - Arts
Methodist Girls High School
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