Kosnatu Bangura
Freetown,Western Area Urban
Summary
Versatile professional with a proven track record as a client services superstar, adept business analyst, skilled virtual assistant, and savvy digital marketer. Excels in delivering exceptional service, analyzing business needs, providing virtual support, and driving digital marketing initiatives.
Overview
4
4
years of professional experience
Work History
Social Media Manager
Upwork.com
11.2022 - Current
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Increased customer engagement through social media.
- Designed and implemented social media strategies to align with business goals.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Analyzed and reported social media and online marketing campaign results.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Developed and implemented tracking systems to measure results of posts and campaigns.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Virtual Assistant
Upwork.com
11.2022 - Current
- Organized and managed team tasks using ClickUp and Asana.
- Researched topics and events to support supervisor's work agenda and projects.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Uploaded files for team use on Google Suite and Dropbox
- Conferred with customers by telephone, chat or email to provide information.
- Wrote press releases and posted updates to social media.
- Coordinated zoom and goggle meets calls across multiple time zones.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Business Analyst
BettehBricks Real Estate
11.2022 - 12.2023
- Researching the local real estate market to spot trends and competition.
- Working with teams to create strategies for growth.
- Analyzing finances to help with budgeting and decision-making.
- Tracking business performance with key indicators.
- Assisting in creating business plans and investment proposals.
- Offering insights based on data to improve operations.
- Helping to implement new processes and technologies.
- Gathering requirements and documenting processes.
- Staying updated on industry changes and risks.
- Supporting the management team in making informed decisions for our startups success.
Administrative Assistant Intern
Work Ready Africa
01.2022 - 04.2022
- Scheduled meetings and appointment to prevent scheduling conflicts.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Managed incoming and outgoing mail and packages to facilitate prompt delivery and receipt.
- Developed and maintained positive relationships with clients by providing excellent customer service.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Field Data Collector
International Growth Center
01.2021 - 11.2021
- Conducted surveys and documented all responses.
- Gathered and submitted observational information in addition to required data points.
- Assisted with developing data entry processes.
- Used computer software to store and retrieve data.
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Located and marked sites selected for geophysical prospecting activities such as efforts to know the impact of Covid 19.
Marketing Volunteer
Marie Stopes International
01.2020 - 12.2020
- Conducted community workshops to promote different programs and educate public on available services.
- Connected individuals with available and relevant resources.
- Documented and analyzed performance of different programs in order to make proactive decisions about services.
- Created and implemented community-based programs to improve education or fill specific needs.
- Acted as main point of contact between management, clinical staffs and external community.
- Assessed community needs and identified resources for social and community service programs.
- Managed volunteer programs focused on providing community services to underserved populations.
Education
Bachelor of Science - Public Sector Management
Institute of Public Administration And Management
Freetown, Sierra Leone04.2022
Skills
- Digital Media
- Conversion Strategy
- Social Media Copywriting
- Effective Organization
- Content Creation
- Analytics and Reporting
- Photo and Video Editing
- Interpersonal Skills
- Appointment Scheduling
- Meeting Planning
- Office Administration
- Confidential Document Control
- Customer Service
Cooking, Content creation, Traveling, Learning new things, Event planning
I have a genuine passion for various aspects of life that allow me to express my creativity and curiosity. Cooking is not just a necessity but a joyful experience for me; I find pleasure in experimenting with flavors and creating delicious dishes. This interest spills over into my content creation endeavors, where I share my culinary adventures and tips with a wider audience.
Traveling is another avenue through which I satisfy my curiosity and love for diversity. Exploring new cultures, trying different cuisines firsthand, and capturing these experiences through photography and videography fuels my sense of adventure. Learning new things is a constant pursuit; whether it's acquiring a new recipe, mastering a creative skill, or diving into a subject matter, I find fulfillment in expanding my knowledge.
Event planning is a skill I've cultivated over time. I enjoy bringing people together to celebrate and create memorable moments. The meticulous planning, attention to detail, and creativity involved in organizing events align with my natural inclination for coordination and execution.
In essence, these pursuits not only define my personal interests but also contribute to a well-rounded skill set that I bring to both personal and professional aspects of my life.
Languages
Krio
Native language
English
Advanced
C1
Timeline
Social Media Manager
Upwork.com
11.2022 - Current
Virtual Assistant
Upwork.com
11.2022 - Current
Business Analyst
BettehBricks Real Estate
11.2022 - 12.2023
Administrative Assistant Intern
Work Ready Africa
01.2022 - 04.2022
Field Data Collector
International Growth Center
01.2021 - 11.2021
Marketing Volunteer
Marie Stopes International
01.2020 - 12.2020
Bachelor of Science - Public Sector Management
Institute of Public Administration And Management
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