Overview
Work History
Timeline
Data of birthday
Hobbies
Reference
Generic

Hawa Dabor

Freetown ,Sierra Leone

Overview

2
2
years of professional experience
3
3
Languages

Work History

Hotel Receptionist

Swiss Hotel
04.2023 - 09.2023
  • Collected room deposits, fees, and payments.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Answered phone within Number minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Data Collector Enumerator

National Commission For Socal Action (NaCSA)
02.2023 - 02.2023
  • Pre-listed and validated names of potential beneficiaries under the help fight poor project, supported by world bank.
  • Gathered and submitted observational information in addition to required data points.
  • Delivered efficient daily update assignment to the community based specialist to optimize team performance.
  • Filled in the paper tool with required information needed.
  • Safely keep the working tools such as the phone, paper tool ect. with care from start to finish of the project.
  • Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.

Emergency Cash Transfer Data Enumerator

National Commission For Socal Action (NaCSA)
03.2022 - 03.2022

Timeline

Hotel Receptionist

Swiss Hotel
04.2023 - 09.2023

Data Collector Enumerator

National Commission For Socal Action (NaCSA)
02.2023 - 02.2023

Emergency Cash Transfer Data Enumerator

National Commission For Socal Action (NaCSA)
03.2022 - 03.2022

Data of birthday

08/09/2001

Hobbies

Reading Novels

Cooking

Singing and dancing

Watching movies

Reference

Name: Mr. Sabieu Conteh,

Board Member, Rockel Commercial Bank Limited Sierra Leone.

Contact: +23276407632

Email: pibisco@yahoo.com

Mr. Mohamed Jalloh

Swiss hotel

+23279440071

smjah1984@yahoo.com

Peter Musa Macarthy

Student,

Limkokwing University

Of Creative Technology

Sierra Leone.

+23278798989

petermusa671@gmail.com

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Hawa Dabor