Foday Alex Bangura
Senior Banking Officer
Freetown,W
Summary
Banking and economics professional with over 8 years of progressive experience in banking operations, customer service, government revenue collection, credit administration, and financial services marketing. Currently serving as a Senior Banking Officer at Union Trust Bank Sierra Leone. Possesses strong analytical, financial, and customer relationship management skills, supported by an MSc in Economics, a BSc in Economics, and professional certification in Islamic Banking and Economics.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Senior Banking Officer, Marketing Department
Union Trust Bank SL Limited
01.2024 - Current
- Manage and grow a portfolio of corporate, SME, government, and high-net-worth clients.
- Develop and implement business development strategies to increase deposits, loans, and the bank’s market share.
- Build and maintain strong relationships with existing customers while identifying and acquiring new business opportunities.
- Conduct regular customer visits to understand business needs and recommend suitable banking products and services.
- Prepare customer visitation reports, business proposals, and market intelligence reports for senior management.
- Coordinate with branch managers and relationship officers to improve customer service and strengthen client retention.
- Promote digital banking products, international money transfer services, trade finance, and other banking solutions.
- Support government ministries, agencies, and corporate organizations with their banking requirements.
- Work closely with the credit department to facilitate loan applications and monitor customer credit performance.
- Represent the bank during stakeholder meetings, customer engagements, exhibitions, and business forums.
- Monitor competitor activities and identify opportunities to improve the bank’s competitive position.
- Contribute to achieving departmental targets for deposit mobilization, customer acquisition, and revenue growth.
Co-Founder and Finance Manager
Truck Rental Business
01.2021 - Current
- Manage the financial operations of the business.
- Prepare budgets, financial reports, and cash flow projections.
- Monitor vehicle utilization and operational expenses.
- Coordinate invoicing and payment collection.
- Support strategic planning and business expansion initiatives.
Credit Officer
Union Trust Bank SL Limited
01.2023 - 01.2024
- Evaluated loan applications from individuals, SMEs, and corporate customers.
- Conducted financial analysis to determine customers’ repayment capacity and creditworthiness.
- Performed site visits and business assessments before recommending loan approvals.
- Prepared comprehensive credit appraisal reports for management and the Credit Committee.
- Monitored loan performance and followed up on repayments to minimize non-performing loans.
- Ensured all lending activities complied with the bank’s credit policies and regulatory requirements.
- Worked closely with relationship managers to structure suitable financing solutions for customers.
- Maintained accurate customer credit records and documentation.
- Assisted customers throughout the loan application and disbursement process.
Banking Officer
Union Trust Bank SL Limited
01.2021 - 01.2023
- Managed government revenue collection services at the Gbalamuya Border Post.
- Processed customs revenue collections accurately and efficiently.
- Ensured timely reconciliation of government revenue accounts.
- Worked with customs officials and other government stakeholders to facilitate smooth revenue collection operations.
- Maintained accurate transaction records and prepared daily reconciliation reports.
- Assisted customers with deposits, withdrawals, transfers, and other banking transactions.
- Promoted banking products to individuals and businesses operating around the border.
- Maintained compliance with banking regulations and internal operational procedures.
- Supported branch operations during periods of high customer activity.
Teller / Customer Service Officer
Union Trust Bank SL Limited
07.2018 - 01.2021
- Processed cash deposits, withdrawals, transfers, and cheque transactions with accuracy.
- Delivered professional customer service while resolving customer inquiries and complaints.
- Balanced cash holdings daily and maintained accurate transaction records.
- Assisted customers with account opening, account maintenance, and banking documentation.
- Promoted bank products and services, including savings accounts, current accounts, and electronic banking solutions.
- Verified customer information to ensure compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
- Supported branch operations by maintaining efficient service delivery during peak business hours.
- Worked collaboratively with colleagues to achieve branch performance targets.
Education
MSc - Economics
Njala University
01-2024
BSc - Economics
Fourah Bay College, University of Sierra Leone
01-2017
Certificate - Population Analysis and Social Statistics
Fourah Bay College
01-2013
Skills
Banking and Financial Services
Corporate Banking
Retail Banking
Credit Analysis
Loan Administration
Financial Statement Analysis
Risk Assessment
Treasury Operations
Government Revenue Collection
Business Development
Deposit Mobilization
Relationship Management
Customer Acquisition
Negotiation
Accomplishments
- Progressed through four positions within Union Trust Bank in eight years, reflecting strong performance and professional growth.
- Managed relationships with corporate clients, SMEs, and government institutions.
- Supported government revenue collection operations at one of Sierra Leone’s busiest border posts.
- Participated in strategic customer visits and business development initiatives that strengthened relationships with key clients.
- Prepared management reports to support business development and customer engagement.
- Successfully balanced banking responsibilities with managing the financial operations of a private business.
Certification
Certificate in Islamic Banking and Economics - 2022
Timeline
Senior Banking Officer, Marketing Department
Union Trust Bank SL Limited
01.2024 - Current
Credit Officer
Union Trust Bank SL Limited
01.2023 - 01.2024
Co-Founder and Finance Manager
Truck Rental Business
01.2021 - Current
Banking Officer
Union Trust Bank SL Limited
01.2021 - 01.2023
Teller / Customer Service Officer
Union Trust Bank SL Limited
07.2018 - 01.2021
Certificate - Population Analysis and Social Statistics
Fourah Bay College
BSc - Economics
Fourah Bay College, University of Sierra Leone
MSc - Economics
Njala University