Edward Ben Nonie
Freetown,W
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
IT Technician
Hammond International School
Freetown, Western Area
08.2022 - 11.2024
- Provided training sessions for end users on how to use various software programs.
- Maintained inventory records of IT equipment and supplies.
- Diagnosed hardware failures using diagnostic tools such as PC Doctor or Windows Event Viewer.
- Implemented security measures such as firewall configuration and virus protection software installation and updates.
- Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
Caregiver
Self Employed
Freetown, Western Area
05.2020 - 01.2022
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Education
Bachelor of Science - Information Technology⁰
Institute of Public Administration And Management
Freetown01-2028
High School Diploma -
St. Helena Secondary School
Freetown, Sierra Leone08-2022
Skills
- Disaster Recovery
- Customer Service
- Problem-Solving
- Team building
- Time Management
- Self Motivation
- Effective Communication
- Interpersonal Communication
- Friendly and Patient
- Relationship Building
- Team Collaboration
Languages
English
First Language
Timeline
IT Technician
Hammond International School
08.2022 - 11.2024
Caregiver
Self Employed
05.2020 - 01.2022
Bachelor of Science - Information Technology⁰
Institute of Public Administration And Management
High School Diploma -
St. Helena Secondary School