Everything we see hides another thing; we always want to see what is hidden by what we see.
René Magritte
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
years of professional experience
Work History
KANU EQUIPMENT SIERRA LEONE LIMITED
Aberdeen Road
Branch Admin & STORE OFFICER
07.2022 - Current
Job overview
Coordinated activities, managed correspondence, managed petty cash, created sales quotes and purchase orders, checked computer hardware, assisted colleagues with computer problems, maintained office files, performed troubleshooting and repairs, and performed other administrative and IT support duties.
REAL MACK SL LTD
Wilberforce Freetown
ICT Officer
07.2019 - 05.2022
Job overview
Maintained company management information system, ensured availability and security of systems, performed system and database management, set up and maintained computer systems, prepared tender specifications, designed and updated company website, and provided IT support.
Contractor: West Africa Rice Company Limited
Freetown West Area
Data Technician
01.2020 - 04.2020
Job overview
Worked on the Freetown City Council Geo-Mapping Survey project as a data technician
Maintained good working relationship with the senior technical supervisor, managed and organized incoming data, assembled and reassembled laptops, changed operating systems, and delivered final data.
FAMILY KINGDOM RESORT
Freetown
IT Support (Technician)
01.2017 - 01.2020
Job overview
Provided IT support, monitored resort internet performance, ensured internet access in rooms, purchased computers and accessories, and assisted with conference meetings.
KANU EQUIPMENT SIERRA LEONE LIMITED
Freetown, Sierra Leone
Parts & Procurement Officer / I.T Support
11.2017 - 11.2019
Job overview
Checked and responded to incoming mails, issued quotations, prepared purchase orders, tracked inventory, contacted suppliers, reviewed requisition orders, prepared reports, compared prices, tracked order status, calculated costs, checked shipments, approved bills, and performed other procurement and IT support duties.
SAHUNA ROYAL DAY CARE/NURSERY
Goderich
Childcare Teacher
01.2016 - 01.2017
Job overview
Volunteer work as a Childcare Teacher
MEDOSAT S/L
Freetown
ISP Technician / IT Support
02.2014 - 12.2016
Job overview
Installed ISP, provided customer support, installed internet connections and CCTV cameras, created network infrastructure, performed troubleshooting, and evaluated network performance.
Lepoint Internet Café
Lumley
Café Operator / IT Technician / Assistant Manager
03.2009 - 01.2014
Job overview
Handled cash register, card machine facilities, and front house computer
Collaborated with service providers and ordered new supplies as necessary
Assisted customers with prepaid internet/wireless internet facilities and in-house internet café computers
Responded to customer inquiries and troubleshooted hardware, software, and connectivity issues.
Integrated Geo-Information & Environmental Management System (INTEGEMS)
Technical Institution Drive Congo Cross F/T
Population Environment Research (Enumerator)
08.2013 - 11.2013
Job overview
Attended enumerators' training, conducted interviews with respondents, recorded responses, and complied with survey protocols.
Integrated Geo-Information & Environmental Management System (INTEGEMS)
Technical Institution Drive Congo Cross F/T
Data Collection Entry Officer
03.2013 - 06.2013
Job overview
Gathered, cleaned, analyzed, reported, and presented data
Assisted with field survey enumeration.
National Electoral Commission (NEC)
Ballot Paper Issuer
Job overview
Served as Ballot Paper Issuer on Volunteer Work
National Electoral Commission (NEC)
Ballots Paper Issuer
Job overview
Served as Ballots Paper Issuer on Volunteer Work
National Electoral Commission (NEC)
Presiding Officer
Job overview
Served as Presiding Officer (Constituency 112) on Volunteer Work
Education
Institute of Public Administration and Management
Bsc. General in Information System
SilinconPro Technical Education Center
Certificate in Comptia N+ (Networking)
SilinconPro Technical Education Center
Certificate in Comptia A+ (Hardware)
SilinconPro Technical Education Center
Certificate in Internet & Core Computing Certification (IC3)
Services Senior Secondary School
West African Senior School Certificate Examination
Services Secondary School
Basic Education Certificate Examination
European Institute of Leadership & Management
, Ballymount, Dublin Ireland
Certificate Courses from IT Management
Skills
Excellence customer service
Skills in the common office computer programmes and applications likes (Scanner, Digital Cameras, Photocopy, Laminating, Binding)
Excellence performance in MS Word, Ms Publisher, MS Excel and Power point in 2007, 2010, 2013 and 2016 version etc
Brief idea in writing command to solve a particular problem or run a particular machine
Excellence performance installation in different types of IOS applications
Good performance in Hardware and Networking within 5-6 years' experience in troubleshooting and Solving Hardware and Software Problems for Both clients/ Users
Knowledge of Configuring Computer Hardware Devices, Crimping RJ45 Cables and good Network Components Installation
Configuration and troubleshooting of desktops, laptops, printers, outdoors and indoors modems and servers
Sage administrative
Good communication skills, team player and leadership capability
Ability to work under pressure to meet deadlines
Recovering Files and Folders with Backup, Providing Application Support and Configuring Email
Setting up Local Area Network (LAN) within A Small Environment with Basic Setup giving out Static IP Addresses Installation of all different Routers, Modems, Computers, Printers and CCTV Camera's
Experience in Anti-Virus Installation and good interpersonal skills
I also believe in Practical work
Stock control
Store maintenance
Merchandising Strategies
Policies and Procedures
Resource Allocation
Inventory Management
Store Opening and Closing
Team Building and Leadership
Cash Management
Store Merchandising
Multitasking and Organization
Documentation And Reporting
Customer Service
Security System Monitoring
Stock replenishment
Team Leadership
Delegating Work
Employee Training
Supply Ordering
Stock management
Inventory Tracking
Stocking and Replenishing
Quality Control
Sales Support
Stocking
Software Updates
Software Management
Software Installation
Network configuration
Equipment Maintenance
System diagnostics
Application support
Inventory Oversight
Troubleshooting
End-User Training
Troubleshooting skills
Active Directory
End-user support
Network Administration
Information Security
Technical Troubleshooting
Operating systems
System Administration
Computer maintenance
Equipment Setup
Server Management
User Support
Startup and Shutdown Management
Network Security
Virus Protection
Hardware Installation
Application Configuration
Cloud Management
Data Backup
LAN and WAN control
System Upgrades
Time management abilities
Written Communication
Interpersonal Skills
CompTIA A Certification
Workstation Maintenance
Supplier research
Supplier relationships
Data Entry
Document Preparation
Policy Implementation
File Maintenance
Excellent Communication
Order Preparation
Tribe
Mende
Duties And Responsibilities
Lepoint Internet Café, Café Operator / IT Technician / Assistant Manager, Handling the cash register, card machine facilities and front house computer, Collaborating with service providers and ordering new supplies as necessary, Assisting customers with prepaid internet / wireless internet facilities, Assisting customers with the in-house internet café computers, including the setup and usage of skype, all Microsoft office programs, the various games that the client offers, etc., Respond to customers who encounter error messages from accessing sites, emailing or downloading content, Assist customers with downloads, printing, and encoding, Monitor use of computers to ensure compliance with café policies and applicable laws and regulations, Troubleshoot hardware, terminals, software and connectivity issues, Track customers' time at computer terminals, As an IT Technician am always responding for the smooth running of PC's, Laptops, Printers hardware and installation, Provides excellent cleanliness and orderliness, Provides excellent customer care, File papers and documents
Integrated Geo-Information & Environmental Management System (INTEGEMS), Data Collection Entry Officer & Field Survey Enumerator, Data Collection Entry Officer, Gather Data, Clean Data, Analyze Data, Report and Present Data, Serves as a Field Survey Enumerator, Attend enumerators' training and strictly follow survey protocols, Receive enumeration materials and equipment from the team leader, Getting the number of people in each family, their ages, sex and some other information that is asked to be filled in the forms, Set interview dates with respondents, Conduct interviews with respondents, Record responses as instructed, Comply with the requirements necessary for conducting a successful interview
MEDOSAT S/L, ISP Technician / IT Support, ISP installation, Base on good customer care service we are always alert for response from clients, Installation of Internet Connection & CCTV Camera's, Creating Network infrastructure for different clients and well-functioning computer networks, connections and cabling, Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network, Inspect LAN infrastructure and fix minor or major problems/bugs for both indoor & outdoor, Evaluate network performance and find ways of improvement
FAMILY KINGDOM RESORT, IT Support (Technician), Monitoring the performance of Resort Internet, To ensure that the Resort internet is running well, During my shift (Early 9am - 8pm) I take records and responsibilities of all internet issue facing by the clients, management and staffs, To ensure all CCTV cameras are working properly and even replace or installation well needed or necessary, To ensure each and every room in the Resort has full access to the internet with use of access code, Purchasing of Computers, Routers and other accessories when needed, I generate security keys for the receptionist to give out to every incoming guest, Also responsible for any Network infrastructure at the Resort well needed or necessary, Supervisory of all conference meeting held at the resort by different organization and also assist them on their skype call meeting, projectors, computers and printers
KANU EQUIPMENT SIERRA LEONE LIMITED, Parts & Procurement Officer / I.T Support, To check and respond to all incoming mails, Issuing quotations to customers or clients after receiving their LPO, Prepare purchase orders and send copies to suppliers and to departments originating requests, Determine if inventory quantities are sufficient for needs, ordering more materials when necessary, Respond to customer and supplier inquiries about order status, changes, or cancellations, Perform buying duties when necessary, Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems, Review requisition orders in order to verify accuracy, terminology, and specifications, Prepare, maintain, and review purchasing files, reports and price lists, Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers, Track the status of requisitions, contracts, and orders, Calculate costs of orders, and charge or forward invoices to appropriate accounts, Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications, Compare suppliers' bills with bids and purchase orders in order to verify accuracy, Approve bills for payment, Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered, Receipting of all parts or supplies from suppliers once after reconciling and confirmation of quantities as per our orders, Processing of all job cards for inspections, maintenance & Services of clients and ownership machines on daily and weekly bases, Ensure to print out stock reports from Sage when it's due for Stock Count, Conducting Stock counting partially and early, Ensure that all printers in the office are working properly, Respond to all calls from colleagues and managers for assistance with computers, Purchasing of Computers, Printers, Accessories relating to computing and printer's cartridges and inks, Worked in the capacity as Parts Persons at Rutile Vimetco Mining Site Gondama for six (6) months
REAL MACK SL LTD, ICT Officer, To maintain the Company Management Information System and to advise on matters relating to Information Communication Technology, To ensure the availability, performance and security of Its system and application at the Company, To perform system network, communications and database management and administration, To set up and maintain computer systems and issue password and login, To prepare tender specifications and advise on selection of computer hardware and software as required, To co-ordinate repairs and preventive maintenance of hardware and system software, To design, develop, implement and update the company website, To perform such other duties related to the main duties listed above or related to delivering the input and results expected from the IT officer/System Administrator in the roles ascribed to them, Oversee technical staff working on IT related projects, assigning task and ensuring works is on schedule and within budget, Should be responsible for the company's mail with regards to business transactions with a view to furnish management to be abreast
KANU EQUIPMENT SIERRA LEONE LIMITED, Branch Admin & SAGE / I.T Support, Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy, Manage emails, packages, and other forms of correspondence, Manage the petty cash at the site and the daily uploading of petty cash vouchers on SharePoint, Create Sales quotes, purchase order, delivery notes and job cards on SAGE and update database and records for financial information and other data, Check company computers & hardware (Hard disk drive, mouses, keyboards, printers etc.) to ensure functionality, Assist colleagues in solving computer problems, Maintaining general office files, including job files, petty cash files, vendor files, and other files related to the company's operations, Perform troubleshooting to diagnose and resolve problems (repairs or replace any hardware components), Performing any other duties assigned to me by Management
Personal Information
Date of Birth: 11/26/94
Marital Status: Single
References
Mr. Ibrahim Lakha, Maritime SL, Logistics Officer, +23230439652 / +23276821409
Mr. Brima Kangbai, K3 Telecom SL Ltd, Human Resources Manager, 088720343 / 079357590
Mr. Hassan Kargbo, Real Mack SL Ltd, Operation Manager, +232-77240305
Languages
English
Timeline
Branch Admin & STORE OFFICER
KANU EQUIPMENT SIERRA LEONE LIMITED
07.2022 - Current
Data Technician
Contractor: West Africa Rice Company Limited
01.2020 - 04.2020
ICT Officer
REAL MACK SL LTD
07.2019 - 05.2022
Parts & Procurement Officer / I.T Support
KANU EQUIPMENT SIERRA LEONE LIMITED
11.2017 - 11.2019
IT Support (Technician)
FAMILY KINGDOM RESORT
01.2017 - 01.2020
Childcare Teacher
SAHUNA ROYAL DAY CARE/NURSERY
01.2016 - 01.2017
ISP Technician / IT Support
MEDOSAT S/L
02.2014 - 12.2016
Population Environment Research (Enumerator)
Integrated Geo-Information & Environmental Management System (INTEGEMS)
08.2013 - 11.2013
Data Collection Entry Officer
Integrated Geo-Information & Environmental Management System (INTEGEMS)
03.2013 - 06.2013
Café Operator / IT Technician / Assistant Manager
Lepoint Internet Café
03.2009 - 01.2014
Ballot Paper Issuer
National Electoral Commission (NEC)
Ballots Paper Issuer
National Electoral Commission (NEC)
Presiding Officer
National Electoral Commission (NEC)
Institute of Public Administration and Management
Bsc. General in Information System
SilinconPro Technical Education Center
Certificate in Comptia N+ (Networking)
SilinconPro Technical Education Center
Certificate in Comptia A+ (Hardware)
SilinconPro Technical Education Center
Certificate in Internet & Core Computing Certification (IC3)
Services Senior Secondary School
West African Senior School Certificate Examination
Services Secondary School
Basic Education Certificate Examination
European Institute of Leadership & Management
Certificate Courses from IT Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
On-SiteRemote
Important To Me
Company CultureWork-life balanceCareer advancement4-day work weekHealthcare benefitsStock Options / Equity / Profit SharingFlexible work hoursWork from home option
Accomplishments
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of [25-30] staff members.
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