Summary
Overview
Work History
Education
Skills
Tribe
Duties And Responsibilities
Personal Information
References
Languages
Timeline
Work Availability
Work Preference
Accomplishments
Hi, I’m

David Rogers

Freetown, Western Area
Everything we see hides another thing; we always want to see what is hidden by what we see.
René Magritte
David Rogers

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
years of professional experience

Work History

KANU EQUIPMENT SIERRA LEONE LIMITED, Aberdeen Road

Branch Admin & STORE OFFICER
07.2022 - Current

Job overview

  • Coordinated activities, managed correspondence, managed petty cash, created sales quotes and purchase orders, checked computer hardware, assisted colleagues with computer problems, maintained office files, performed troubleshooting and repairs, and performed other administrative and IT support duties.

REAL MACK SL LTD, Wilberforce Freetown

ICT Officer
07.2019 - 05.2022

Job overview

  • Maintained company management information system, ensured availability and security of systems, performed system and database management, set up and maintained computer systems, prepared tender specifications, designed and updated company website, and provided IT support.

Contractor: West Africa Rice Company Limited, Freetown West Area

Data Technician
01.2020 - 04.2020

Job overview

  • Worked on the Freetown City Council Geo-Mapping Survey project as a data technician
  • Maintained good working relationship with the senior technical supervisor, managed and organized incoming data, assembled and reassembled laptops, changed operating systems, and delivered final data.

FAMILY KINGDOM RESORT, Freetown

IT Support (Technician)
01.2017 - 01.2020

Job overview

  • Provided IT support, monitored resort internet performance, ensured internet access in rooms, purchased computers and accessories, and assisted with conference meetings.

KANU EQUIPMENT SIERRA LEONE LIMITED, Freetown, Sierra Leone

Parts & Procurement Officer / I.T Support
11.2017 - 11.2019

Job overview

  • Checked and responded to incoming mails, issued quotations, prepared purchase orders, tracked inventory, contacted suppliers, reviewed requisition orders, prepared reports, compared prices, tracked order status, calculated costs, checked shipments, approved bills, and performed other procurement and IT support duties.

SAHUNA ROYAL DAY CARE/NURSERY, Goderich

Childcare Teacher
01.2016 - 01.2017

Job overview

  • Volunteer work as a Childcare Teacher

MEDOSAT S/L, Freetown

ISP Technician / IT Support
02.2014 - 12.2016

Job overview

  • Installed ISP, provided customer support, installed internet connections and CCTV cameras, created network infrastructure, performed troubleshooting, and evaluated network performance.

Lepoint Internet Café, Lumley

Café Operator / IT Technician / Assistant Manager
03.2009 - 01.2014

Job overview

  • Handled cash register, card machine facilities, and front house computer
  • Collaborated with service providers and ordered new supplies as necessary
  • Assisted customers with prepaid internet/wireless internet facilities and in-house internet café computers
  • Responded to customer inquiries and troubleshooted hardware, software, and connectivity issues.

Integrated Geo-Information & Environmental Management System (INTEGEMS), Technical Institution Drive Congo Cross F/T

Population Environment Research (Enumerator)
08.2013 - 11.2013

Job overview

  • Attended enumerators' training, conducted interviews with respondents, recorded responses, and complied with survey protocols.

Integrated Geo-Information & Environmental Management System (INTEGEMS), Technical Institution Drive Congo Cross F/T

Data Collection Entry Officer
03.2013 - 06.2013

Job overview

  • Gathered, cleaned, analyzed, reported, and presented data
  • Assisted with field survey enumeration.

National Electoral Commission (NEC)

Ballot Paper Issuer

Job overview

  • Served as Ballot Paper Issuer on Volunteer Work

National Electoral Commission (NEC)

Ballots Paper Issuer

Job overview

  • Served as Ballots Paper Issuer on Volunteer Work

National Electoral Commission (NEC)

Presiding Officer

Job overview

  • Served as Presiding Officer (Constituency 112) on Volunteer Work

Education

Institute of Public Administration and Management

Bsc. General in Information System

SilinconPro Technical Education Center

Certificate in Comptia N+ (Networking)

SilinconPro Technical Education Center

Certificate in Comptia A+ (Hardware)

SilinconPro Technical Education Center

Certificate in Internet & Core Computing Certification (IC3)

Services Senior Secondary School

West African Senior School Certificate Examination

Services Secondary School

Basic Education Certificate Examination

European Institute of Leadership & Management , Ballymount, Dublin Ireland

Certificate Courses from IT Management

Skills

  • Excellence customer service
  • Skills in the common office computer programmes and applications likes (Scanner, Digital Cameras, Photocopy, Laminating, Binding)
  • Excellence performance in MS Word, Ms Publisher, MS Excel and Power point in 2007, 2010, 2013 and 2016 version etc
  • Brief idea in writing command to solve a particular problem or run a particular machine
  • Excellence performance installation in different types of IOS applications
  • Good performance in Hardware and Networking within 5-6 years' experience in troubleshooting and Solving Hardware and Software Problems for Both clients/ Users
  • Knowledge of Configuring Computer Hardware Devices, Crimping RJ45 Cables and good Network Components Installation
  • Configuration and troubleshooting of desktops, laptops, printers, outdoors and indoors modems and servers
  • Sage administrative
  • Good communication skills, team player and leadership capability
  • Ability to work under pressure to meet deadlines
  • Recovering Files and Folders with Backup, Providing Application Support and Configuring Email
  • Setting up Local Area Network (LAN) within A Small Environment with Basic Setup giving out Static IP Addresses Installation of all different Routers, Modems, Computers, Printers and CCTV Camera's
  • Experience in Anti-Virus Installation and good interpersonal skills
  • I also believe in Practical work
  • Stock control
  • Store maintenance
  • Merchandising Strategies
  • Policies and Procedures
  • Resource Allocation
  • Inventory Management
  • Store Opening and Closing
  • Team Building and Leadership
  • Cash Management
  • Store Merchandising
  • Multitasking and Organization
  • Documentation And Reporting
  • Customer Service
  • Security System Monitoring
  • Stock replenishment
  • Team Leadership
  • Delegating Work
  • Employee Training
  • Supply Ordering
  • Stock management
  • Inventory Tracking
  • Stocking and Replenishing
  • Quality Control
  • Sales Support
  • Stocking
  • Software Updates
  • Software Management
  • Software Installation
  • Network configuration
  • Equipment Maintenance
  • System diagnostics
  • Application support
  • Inventory Oversight
  • Troubleshooting
  • End-User Training
  • Troubleshooting skills
  • Active Directory
  • End-user support
  • Network Administration
  • Information Security
  • Technical Troubleshooting
  • Operating systems
  • System Administration
  • Computer maintenance
  • Equipment Setup
  • Server Management
  • User Support
  • Startup and Shutdown Management
  • Network Security
  • Virus Protection
  • Hardware Installation
  • Application Configuration
  • Cloud Management
  • Data Backup
  • LAN and WAN control
  • System Upgrades
  • Time management abilities
  • Written Communication
  • Interpersonal Skills
  • CompTIA A Certification
  • Workstation Maintenance
  • Supplier research
  • Supplier relationships
  • Data Entry
  • Document Preparation
  • Policy Implementation
  • File Maintenance
  • Excellent Communication
  • Order Preparation

Tribe

Mende

Duties And Responsibilities

  • Lepoint Internet Café, Café Operator / IT Technician / Assistant Manager, Handling the cash register, card machine facilities and front house computer, Collaborating with service providers and ordering new supplies as necessary, Assisting customers with prepaid internet / wireless internet facilities, Assisting customers with the in-house internet café computers, including the setup and usage of skype, all Microsoft office programs, the various games that the client offers, etc., Respond to customers who encounter error messages from accessing sites, emailing or downloading content, Assist customers with downloads, printing, and encoding, Monitor use of computers to ensure compliance with café policies and applicable laws and regulations, Troubleshoot hardware, terminals, software and connectivity issues, Track customers' time at computer terminals, As an IT Technician am always responding for the smooth running of PC's, Laptops, Printers hardware and installation, Provides excellent cleanliness and orderliness, Provides excellent customer care, File papers and documents
  • Integrated Geo-Information & Environmental Management System (INTEGEMS), Data Collection Entry Officer & Field Survey Enumerator, Data Collection Entry Officer, Gather Data, Clean Data, Analyze Data, Report and Present Data, Serves as a Field Survey Enumerator, Attend enumerators' training and strictly follow survey protocols, Receive enumeration materials and equipment from the team leader, Getting the number of people in each family, their ages, sex and some other information that is asked to be filled in the forms, Set interview dates with respondents, Conduct interviews with respondents, Record responses as instructed, Comply with the requirements necessary for conducting a successful interview
  • MEDOSAT S/L, ISP Technician / IT Support, ISP installation, Base on good customer care service we are always alert for response from clients, Installation of Internet Connection & CCTV Camera's, Creating Network infrastructure for different clients and well-functioning computer networks, connections and cabling, Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network, Inspect LAN infrastructure and fix minor or major problems/bugs for both indoor & outdoor, Evaluate network performance and find ways of improvement
  • FAMILY KINGDOM RESORT, IT Support (Technician), Monitoring the performance of Resort Internet, To ensure that the Resort internet is running well, During my shift (Early 9am - 8pm) I take records and responsibilities of all internet issue facing by the clients, management and staffs, To ensure all CCTV cameras are working properly and even replace or installation well needed or necessary, To ensure each and every room in the Resort has full access to the internet with use of access code, Purchasing of Computers, Routers and other accessories when needed, I generate security keys for the receptionist to give out to every incoming guest, Also responsible for any Network infrastructure at the Resort well needed or necessary, Supervisory of all conference meeting held at the resort by different organization and also assist them on their skype call meeting, projectors, computers and printers
  • KANU EQUIPMENT SIERRA LEONE LIMITED, Parts & Procurement Officer / I.T Support, To check and respond to all incoming mails, Issuing quotations to customers or clients after receiving their LPO, Prepare purchase orders and send copies to suppliers and to departments originating requests, Determine if inventory quantities are sufficient for needs, ordering more materials when necessary, Respond to customer and supplier inquiries about order status, changes, or cancellations, Perform buying duties when necessary, Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems, Review requisition orders in order to verify accuracy, terminology, and specifications, Prepare, maintain, and review purchasing files, reports and price lists, Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers, Track the status of requisitions, contracts, and orders, Calculate costs of orders, and charge or forward invoices to appropriate accounts, Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications, Compare suppliers' bills with bids and purchase orders in order to verify accuracy, Approve bills for payment, Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered, Receipting of all parts or supplies from suppliers once after reconciling and confirmation of quantities as per our orders, Processing of all job cards for inspections, maintenance & Services of clients and ownership machines on daily and weekly bases, Ensure to print out stock reports from Sage when it's due for Stock Count, Conducting Stock counting partially and early, Ensure that all printers in the office are working properly, Respond to all calls from colleagues and managers for assistance with computers, Purchasing of Computers, Printers, Accessories relating to computing and printer's cartridges and inks, Worked in the capacity as Parts Persons at Rutile Vimetco Mining Site Gondama for six (6) months
  • REAL MACK SL LTD, ICT Officer, To maintain the Company Management Information System and to advise on matters relating to Information Communication Technology, To ensure the availability, performance and security of Its system and application at the Company, To perform system network, communications and database management and administration, To set up and maintain computer systems and issue password and login, To prepare tender specifications and advise on selection of computer hardware and software as required, To co-ordinate repairs and preventive maintenance of hardware and system software, To design, develop, implement and update the company website, To perform such other duties related to the main duties listed above or related to delivering the input and results expected from the IT officer/System Administrator in the roles ascribed to them, Oversee technical staff working on IT related projects, assigning task and ensuring works is on schedule and within budget, Should be responsible for the company's mail with regards to business transactions with a view to furnish management to be abreast
  • KANU EQUIPMENT SIERRA LEONE LIMITED, Branch Admin & SAGE / I.T Support, Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy, Manage emails, packages, and other forms of correspondence, Manage the petty cash at the site and the daily uploading of petty cash vouchers on SharePoint, Create Sales quotes, purchase order, delivery notes and job cards on SAGE and update database and records for financial information and other data, Check company computers & hardware (Hard disk drive, mouses, keyboards, printers etc.) to ensure functionality, Assist colleagues in solving computer problems, Maintaining general office files, including job files, petty cash files, vendor files, and other files related to the company's operations, Perform troubleshooting to diagnose and resolve problems (repairs or replace any hardware components), Performing any other duties assigned to me by Management

Personal Information

  • Date of Birth: 11/26/94
  • Marital Status: Single

References

  • Mr. Ibrahim Lakha, Maritime SL, Logistics Officer, +23230439652 / +23276821409
  • Mr. Samorie Turay, Kanu Equipment SL Ltd, Finance Manager, +232 78344861 / +232 99001324
  • Mr. Brima Kangbai, K3 Telecom SL Ltd, Human Resources Manager, 088720343 / 079357590
  • Mr. Hassan Kargbo, Real Mack SL Ltd, Operation Manager, +232-77240305

Languages

English

Timeline

Branch Admin & STORE OFFICER

KANU EQUIPMENT SIERRA LEONE LIMITED
07.2022 - Current

Data Technician

Contractor: West Africa Rice Company Limited
01.2020 - 04.2020

ICT Officer

REAL MACK SL LTD
07.2019 - 05.2022

Parts & Procurement Officer / I.T Support

KANU EQUIPMENT SIERRA LEONE LIMITED
11.2017 - 11.2019

IT Support (Technician)

FAMILY KINGDOM RESORT
01.2017 - 01.2020

Childcare Teacher

SAHUNA ROYAL DAY CARE/NURSERY
01.2016 - 01.2017

ISP Technician / IT Support

MEDOSAT S/L
02.2014 - 12.2016

Population Environment Research (Enumerator)

Integrated Geo-Information & Environmental Management System (INTEGEMS)
08.2013 - 11.2013

Data Collection Entry Officer

Integrated Geo-Information & Environmental Management System (INTEGEMS)
03.2013 - 06.2013

Café Operator / IT Technician / Assistant Manager

Lepoint Internet Café
03.2009 - 01.2014

Ballot Paper Issuer

National Electoral Commission (NEC)

Ballots Paper Issuer

National Electoral Commission (NEC)

Presiding Officer

National Electoral Commission (NEC)

Institute of Public Administration and Management

Bsc. General in Information System

SilinconPro Technical Education Center

Certificate in Comptia N+ (Networking)

SilinconPro Technical Education Center

Certificate in Comptia A+ (Hardware)

SilinconPro Technical Education Center

Certificate in Internet & Core Computing Certification (IC3)

Services Senior Secondary School

West African Senior School Certificate Examination

Services Secondary School

Basic Education Certificate Examination

European Institute of Leadership & Management

Certificate Courses from IT Management
Availability
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Company CultureWork-life balanceCareer advancement4-day work weekHealthcare benefitsStock Options / Equity / Profit SharingFlexible work hoursWork from home option

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of [25-30] staff members.
David Rogers