Alusine Turay
FREETOW,WESTERN AREA
Summary
Proactive individual with a solid background in customer service and plumbing, showcasing adaptability and effective communication skills. Successfully built relationships with clients and handled diverse tasks, reflecting a strong work ethic and initiative. Always ready to support team goals and enhance customer satisfaction through attentive service.
Overview
1
1
Language
9
9
years of professional experience
Work History
Plumber Technician
individual
FREETOWN
01.2023 - Current
- Installed, maintained, and repaired residential and commercial plumbing systems, following strict safety protocols.
- Performed inspections of plumbing systems to identify faults and leaks, promptly fixing issues.
- Completed pipe fittings and plumbing services to exceptional standards.
Sales and Customer Service Representative
Sanix General AND SUPPLIES
FREETOWN
03.2017 - Current
- Increased sales targets by developing and maintaining strong relationships with new and existing customers.
- Informed customers of promotions and special offers to increase sales and revenue.
- Managed and resolved customer complaints efficiently, providing satisfactory solutions to enhance customer experience.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Assessed customer needs through detailed consultations, recommending products that perfectly matched their requirements.
- Handled high-volume telephone calls to address and resolve customer queries.
House Driver
INDIVIDUAL
FREETOWN
05.2024 - 02.2025
- Offered immediate attention to any vehicle alerts or warnings to prevent breakdowns or accidents.
- Used safe driving practices at all times when operating vehicles.
- Conducted daily vehicle inspections to maintain safety standards and report necessary repairs.
Driver
PAVIFORT
FREETOWN
01.2022 - 05.2024
- Maintained vehicle in optimum condition for safety and reliability.
- Collected and delivered goods and materials.
- Planned best, safest and most efficient routes for journeys using navigational systems and maps.
- Routinely transported clients to and from inner-city locations.
- Monitored traffic conditions to proactively adjust routes and keep clients updated on arrival times.
- Assisted individuals with special needs, ensuring safe boarding, seating, and disembarking.
- Facilitated group travel arrangements, coordinating with event organisers for optimal scheduling.
Education
Bachelor of Science - PHARMACY
COLLEGE OF MEDICINE AND ALLIED HEALTH SCI
FREETOWN 2025 - Current
Skills
- Customer service
- Plumbing installation
- Risk assessment
- Technical liaison
- Vehicle inspection
- Emergency repairs
Languages
Afrikaans
Intermediate
B1
Timeline
House Driver
INDIVIDUAL
05.2024 - 02.2025
Plumber Technician
individual
01.2023 - Current
Driver
PAVIFORT
01.2022 - 05.2024
Sales and Customer Service Representative
Sanix General AND SUPPLIES
03.2017 - Current
Bachelor of Science - PHARMACY
COLLEGE OF MEDICINE AND ALLIED HEALTH SCI
2025 - Current