Alex Joseph Mammy
Deputy Director
Freetown
Summary
Versatile Deputy Director with three years of administrative experience. Works well with diverse stakeholders to accomplish objectives, drive productivity and streamline operations. Expertise includes administration, fiscal management and performance improvements. Hardworking and familiar with best practices of administration. Veteran department and program leader with three years of progressive experience. Ready to apply expertise and strengths to new role with skills to contribute to improving administration objectives.
With limited supervision, I have always performed variety of complex technical HR and administrative duties relating to personnel functions and programs including in the areas of employment recruitment, workers compensation, benefits administration, classification and compensation, employee relations, and liability claims; policies, and procedures; prepare various correspondence and memoranda; coordinate; and perform a variety of tasks requiring specialized knowledge related to my area of assignment. I am also creative, supportive, diligent, and accommodative with sound knowledge in administrative functions.
Overview
10
10
years of professional experience
16
16
years of post-secondary education
Work History
Deputy Director
Sierra Leone Investment and Export Promotion Agency (SLIEPA)
Freetown
2018.12 - Current
- Deliver data outcomes to internal and external staff to drive continuous improvement and client engagement.
- Contribute to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.
- Analyze impacts of regulatory changes on operations and develop mitigation plans.
- Turn mandates into actionable operational strategies.
- Modernize operations with strategic process improvements.
- Participate in risk assessment analysis for all new lines of investment and for continuation of existing lines of investment.
- Direct program operations and future plans.
- Prepare and submit accurate, timely management and financial reports and project budgets.
- Improve coordination and communications across among provincial staff to increase operational efficiency.
- Determine agenda, develop plans and oversee implementation of programs and updates.
- Direct team focused on taking development projects in local communities and mass mobilization
- Manage data transfers and proactively resolve issues among provincial staff through effective troubleshooting.
- Set up and ran [Type] meetings between senior leadership and potential investors to conduct joint operations and cement partnerships.
- Expedite investigations, action plans and schedules for provincial activities.
- Assist senior leadership in managing all aspects of operations.
- Oversee business calendar of events and schedule key initiatives.
- Support continuous process and performance improvement for investments, robustness and compliance.
Assistant Human Resources Manager
I CAN Satellite Television Company
Freetown
2014.03 - 2016.04
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 8 new employees.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Liaised between multiple business divisions to improve communications.
- Devised hiring and recruitment policies for two employee company.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Managed employee compensation plans.
- Oversaw health benefits provided to employees.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
- Filed employee paperwork in compliance with state and federal regulations.
- Coordinated technical training and personal development classes for staff members.
Assistant Admin Manager
CHILDREN'S LEARNING SERVICES
Freetown
2013.08 - 2014.09
- Performed accounting activities by preparing expense reports, purchase orders and invoices.
- Managed executive calendars to strategically coordinate meetings and appointments.
- Used Quickbooks software to track expense claims and prepare expense reports for management.
- Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures.
- Monitored office supplies to order and replenish stock when necessary.
- Answered multiple console telephone system to direct calls to appropriate personnel.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
ADMIN. OFFICER
WORLD VISION INTERNATIONAL
Freetown
2011.01 - 2012.02
- Produced detailed reports to track trends and keep senior management informed.
- Prepared agendas and took notes at meetings to archive proceedings.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Aided colleagues, managers and customers through regular communication and assistance.
- Standardized office structures and processes to promote collaboration and increased performance.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Drafted and distributed invoices for outstanding payments.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Created, prepared and delivered reports to various departments.
- Managed team petty cash, purchase orders and account transactions.
- Managed company schedule to coordinate calendar and arrange travel.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Delivered performance reviews, recommending additional training or advancements.
- Managed daily payment processing and drafted related financial documents.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Collected, validated and distributed information to employees.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Coordinated with human resources department to handle payroll and personnel databases.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Maintained personnel records and updated internal databases to support document management.
Child Protection Officer
RESTLESS DEVELOPMENT
Freetown
2010.02 - 2011.12
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Created and implemented diverse educational strategies to boost development.
- Identified early warning signs of emotional and developmental problems in children.
- Read and told stories to promote and support overall language development.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
- Promoted language development skills through reading and storytelling.
- Maintained daily records of children's individual activities, behaviors, meals and naps.
- Offered parents daily reports outlining activities, behavior and accomplishments.
- Discussed programs policies and practices to families and visitors.
- Administered medication and minor first aid to sick and injured students.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Education
Master of Science - Diplomacy And International Relations (MSc DIR)
Fourah Bay College, University of Sierra Leone.
Freetown, West Africa. 2020.02 - Current
Master of Public Administration - Public Administration
Institute of Public Administration (IPAM), USL.
Freetown, Sierra Leone. 2020.03 - Current
Master of Science - Security Strategy And Development Studies
Fourah Bay College, University of S/Leone
Freetown, Sierra Leone. 2016.02 - 2022.03
Bachelor of Arts - History And Political Science (Division One)
Fourah Bay College, University of Sierra Leone
Freetown, Sierra Leone. 2011.10 - 2014.03
Diploma in Cultural Studies (Distinction) - History And African Studies
Fourah Bay College, University of Sierra Leone.
Freetown, Sierra Leone 2009.10 - 2011.09
Skills
Prepare management information from source data.
undefinedSports; Football, Chess and Long Tennis
Like to watch both local and international sports. I always have the pleasure to watch live matches and or through television with high density (HD).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Master of Public Administration - Public Administration
Institute of Public Administration (IPAM), USL.
2020.03 - Current
Master of Science - Diplomacy And International Relations (MSc DIR)
Fourah Bay College, University of Sierra Leone.
2020.02 - Current
Deputy Director
Sierra Leone Investment and Export Promotion Agency (SLIEPA)
2018.12 - Current
Master of Science - Security Strategy And Development Studies
Fourah Bay College, University of S/Leone
2016.02 - 2022.03
Assistant Human Resources Manager
I CAN Satellite Television Company
2014.03 - 2016.04
Assistant Admin Manager
CHILDREN'S LEARNING SERVICES
2013.08 - 2014.09
Bachelor of Arts - History And Political Science (Division One)
Fourah Bay College, University of Sierra Leone
2011.10 - 2014.03
ADMIN. OFFICER
WORLD VISION INTERNATIONAL
2011.01 - 2012.02
Child Protection Officer
RESTLESS DEVELOPMENT
2010.02 - 2011.12
Diploma in Cultural Studies (Distinction) - History And African Studies
Fourah Bay College, University of Sierra Leone.
2009.10 - 2011.09
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