Configure new systems for bank to use the bank application
Creating new user on Active Directory (AD)
Adding new system to Domain
Disable users on Active Directory (AD)
Monitor System Performance in the bank
Monitoring CCTV Surveillance in Bank wide
Configure new workstation for the bank
Taking the bank database every day to the archive
Troubleshoot if users have any network problem
Install Configuration Cisco Router and Switches
Setup and maintaining user administration account in the bank
New printer and share it among users in the bank
Repairing old computer system when the develop problem in the bank
Generate Compliance Report and sent it to the Head of Compliance
Generate TSA report and sent it BSL on the daily basis
Generate Master Card and Visa report and sent it to Card service
Share Printers, Files and folders among users over a Network
Training of Staffs Bank wide on new Applications
Monitor Network Communication Bank Wide
Update system as soon as new version of OS and application software come out
Verify that peripherals Device are working properly in the bank
Assisting users to logon to their mail if there is any problem
Troubleshooting the network if user is unable to work or Browser
Monthly Virus Scan & Update in Bank Wide
Backup the server and maintenance of system in the bank
Monthly Troubleshooting Printer if user is unable to print document bank Wide
E-business
ZENITH BANK
01.2017 - 01.2019
An e-business job description typically involves developing and implementing strategies to optimize online business operations, including website functionality, online marketing, and customer experience, to drive sales and improve overall business performance
E-commerce Strategy Development: Formulating and implementing strategies to enhance online sales, customer experience, and overall e-commerce performance
Website Management: Overseeing website functionality, user experience, and ensuring a smooth online shopping experience
Marketing and Promotion: Developing and executing online marketing campaigns, including SEO, PPC, and social media strategies
Inventory Management: Managing online inventory, ensuring product listings are accurate and up-to-date
Order Processing and Fulfillment: Managing order processing, shipping, and customer service related to online orders
Data Analysis and Reporting: Analyzing website traffic, sales data, and other relevant metrics to identify trends and areas for improvement
Collaboration: Working with various teams (sales, marketing, customer service, IT) to ensure smooth operations and achieve business goals
Staying Updated: Keeping abreast of the latest trends and technologies in the e-commerce industry
Personal Assistant
Zenith Bank Sierra Leone Limited
06.2013 - 01.2016
Be responsible for administrative function for the MD/CEO
Preparing and amending documents including letters etc
And typing and drafting own sample documents using Microsoft Office Applications
Schedules Appointments for MD/CEO
Receiving Internal and External Mails and reports on behalf of the MD/CEO
Maintenance of Office File
Providing Reception Duties
Undertake any other duties of an equivalent nature as determined by the MD/CEO
Ballot Paper Issuer
National Electoral Commission
11.2012
Issued ballot papers to all registered and eligible voters and received the correct set of ballot papers for voting
Confirmed that voters with missing voter ID cards are included in the Personal Computer, Final Voter Registration form and confirmed their identity
Provided guidance and direction to voters while issuing ballot papers
Educated voters on completing ballot papers for the various categories of votes – Presidential, Parliamentary, Local Councils etc
Safeguarded the ballot papers from intruders and peacefully dismissed voters not to overcrowd the ballot paper issuing area
Gave ad-hoc support to voters who did not know how to vote
Assisted disabled voters to make their ballots for their preferred candidates without bias
Education
Bachelor Of Science - Computer Science
Institute Of Management And Technology (IAMTECH)
01.2018
WEST AFRICA SENIOR SCHOOL CERTIFICATE EXAMINATION -
Browndel High School
01.2017
High Diploma - Data Processing And Information Technology
Njala University
01.2011
Diploma - data Processing And Information Technology
Njala University
01.2008
National Vocation Qualification -
Government Independent Memorial Secondary School
01.2006
BASIC EXAMINATION CERTIFICATE EXAMINATION -
Government Independent Memorial Secondary School
01.2003
NATIONAL PRIMARY SCHOOL EXAMINATION -
Saint Michael Primary School
01.2000
Skills
Oral and written communicational Skills
Creative thinking
Leadership skill
Organizational skill
Time Management Skills
Able to work in a team
References
Steven Kobba (Dr.), IT Officer, +23276600825, Elizabeth Square, Freetown, Western Area
Mohamed Sankoh (Mr.), Head of Department Institute of Advance Management and Technology, +232237546
Augusta Kobba (Mrs.), Senior Banking Officer
Hobbies and Interests
Reading
Singing
Playing basketball
Training
Zenith Bank Orientation Training, Certificate
Federal Virtual Training Environment in Crypto Currency for Law Enforcement Public Version, Certificate
Superior Customer Service Excellence, Certificate (Corporate & Financial Consult SL)
Anti-Money Laundering (AML Training in House), Zenith Bank
Personal Information
Date of Birth: 03/03/89
Nationality: Sierra Leonean
Marital Status: Married
Religion: Christian
Leadership Experience
Financial Secretary, Youth Wing Florence Hailey Memorial United Brethren in Christ Church, 2009 - 2010
Treasurer, Youth Wing Florence Hailey Memorial United Brethren in Christ Church, 2010 - 2012
Auditor, Congo Water Wellington Youth Organization, 2020 - Present
Timeline
System Administrator
Zenith Bank Sierra Leone
08.2018 - Current
E-business
ZENITH BANK
01.2017 - 01.2019
Personal Assistant
Zenith Bank Sierra Leone Limited
06.2013 - 01.2016
Ballot Paper Issuer
National Electoral Commission
11.2012
Bachelor Of Science - Computer Science
Institute Of Management And Technology (IAMTECH)
WEST AFRICA SENIOR SCHOOL CERTIFICATE EXAMINATION -
Browndel High School
High Diploma - Data Processing And Information Technology
Njala University
Diploma - data Processing And Information Technology
External Board Member, Monetary Policy Committee at Bank of Sierra Leone (Central Bank)External Board Member, Monetary Policy Committee at Bank of Sierra Leone (Central Bank)